Our core values  

The people who work at VIP Payroll have built our company’s reputation as a market leader. Every employee is entrusted with maintaining this reputation from the first day they start working at VIP. It’s a task that carries a huge responsibility because our reputation as the leaders in the payroll industry is unmatched in the market.

How do we manage this very important duty?

A good starting point is living out the five core values of VIP. Our company culture is based on these core values and we strengthen these by understanding the behaviours that shape them.

Service Excellence

Service excellence is something we pride ourselves on. It means we provide the best service we can to each other and to our clients. Service excellence defines the way we interact with each other and is one of the most important contributing factors to our success. But only providing a good service is outdated. VIP takes service excellence to the next level (and beyond).

Commitment to Quality

In a crowded payroll market, commitment to quality starts with doing a superior job in understanding what the user wants. Committing then to delivering a tailored quality solution is what VIP stands for.

Caring for People, Community and Environment

Caring for people, community and the environment is what forms the backbone of a true VIP, we feel  that we've been given so much that every single VIP needs to give back in one or other way. 

Innovation

Innovation is a skill not a gift.  Softline VIP drives growth by nurturing and investing in innovation as a competency. Innovation relates to renewal and renewal takes place when people change the way they make decisions, they choose to do things differently, make choices outside of their norm.

Honesty and Integrity

Above all else, we are honest with each other and with our clients. A major part of our success is that we have integrity in our business dealings. People in the business community who we deal with expect nothing less than absolute honesty from us in everything we do. Honesty and integrity is the most important value of all.