Company profile  

Softline VIP is the leading developer, implementer and support provider of payroll and HR management software and services for any size organisation in southern Africa. VIP's software is used by more than 24 000 companies and more than two million pay packages are calculated each month using our software.

Our high level of focus, keen understanding and in-depth knowledge of the payroll and HR industry has enabled us to provide organisations with relevant and pragmatic solutions. VIP will tailor our services and solutions to fit any and every need, whether it’s a small company with only a few employees or an international enterprise employing more than 25 000 people.

For the past 25 years VIP has remained at the forefront of payroll and HR legislative changes and continues to provide the market with the latest technology incorporating these changes. This allows our clients to comply effortlessly with the tax and labour requirements set out by the South African Revenue Service (SARS) and the Department of Labour.

VIP's ongoing performance and growing market share is underpinned by our superior service that’s coupled with a high level of customer intimacy. The two primary focus areas of our business are customer service and our unique ability to innovate beyond common expectations. We are a payroll and HR services provider that exploits technological innovation in order to maximise service levels.

Softline VIP's head office is based in Pretoria with branches in Johannesburg, Cape Town, Durban, Port Elizabeth, East London, Bloemfontein, Gaborone, Windhoek and Nairobi. Satellite branches operate from Nelspruit and George.

Customer Base

Some of VIP's high profile customers include Automobile Association of South Africa, Barlow World Motor Retail, BOE Merchant Bank, Coca Cola Canners, Protea Coin Security, Imperial Group, Johannesburg Chamber of Commerce and Industry, MAN Truck and Bus, PriceWaterhouseCoopers, KPMG, Fidelity Supercare, Primedia Limited, SA Rugby Union, Sasko Group, Spar Group (65 branches) and the Stuttafords Group.

Surveys & Awards

• Business and Professional Services Company of the year at the 2011 Deloitte Best Company To Work For Survey
• VIP placed 2nd in the 2011 Deloitte Best Company To Work For Survey in the medium category (301 to 2500 full time employees). VIP placed 2nd in 2010 and 4th in 2009.
• In a 2005 survey done by leading market research company, Ipsos Markinor, it emerged that 97 percent of our customers say that they will definitely recommend VIP as a payroll solution to others. The quality of our software and our product support received similar high ratings.